Why You Should Trust Us

The Internet is full of frauds and gimmicks, and when we founded SaleHoo, our first priority was to protect our customers from scams. A successful, long-term business relationship has to be built on trust, but there are too many people out there who are prepared to make a quick buck by screwing over the unwary. We want to put a stop to this. If you don’t like what you get, you won’t keep coming back to do business. So it is in everybody’s interest that you can rely on your suppliers and make orders with confidence that you are going to receive what you paid for.

At SaleHoo, we built trust with our customers in many ways.

First of all, the SaleHoo directory belongs to a fully incorporated company, Doubledot Media Ltd., which is listed with the Companies Office in New Zealand, where we are based. The company was founded in April 2005, so we have had plenty of time to establish ourselves and our reputation. We believe in transparency, so you can download our company documents, including our annual returns, from the Companies Office website. You can read up online about our founders, Simon Slade and Mark Ling, and you can check up on the real people working in our office in Christchurch, New Zealand by looking at our Office Cam.

Since the company’s foundation, we have made a point of ensuring SaleHoo is fully accredited with professional organisations, and we actively seek industry recognition to reinforce our reputation as a market leader. SaleHoo has been accredited with the Council of Better Business Bureaus (BBB) since June 2006 and we are proud to have earned their enviable A+ rating, the highest that the BBB offers. This rating is based on 13 factors, including compliance with government licensing requirements, transparency in our business practices, the accuracy of our self-representation, and the way in which we handle complaints. SaleHoo has been recognised by Deloitte Technology Fast 50 Awards as the 23rd fastest-growing company in New Zealand and the fastest-growing technology company in the Asia-Pacific region during the past five years, and we have also received acknowledgements from the Vero Business Awards, Export New Zealand, and the AmCham Export Awards.

We are a verified member of the Fair Trade Authority (FTA), an organisation that protects Internet users from scams and fraud. We abide by the FTA’s code of ethics, protect members’ privacy (we never sell or give out your personal details, including your email address), and we agree to resolve legitimate consumer complaints promptly. The cost of your membership is insured against fraud, giving you added peace of mind. We offer a risk-free, no questions asked, 60-day money back guarantee if you are not completely happy with our services

Of course, the best people to comment on SaleHoo’s trustworthiness are our customers. SaleHoo currently has more than 100,000 members around the world, and that figure is growing every year. As SaleHoo works on a paid subscription model, this means that all our members believe that SaleHoo’s directory is worth paying for. We have an exceptionally high level of member retention and word-out mouth recommendation, showing our customers are happy with our products and making money from them. You can read numerous members’ SaleHoo success stories online, and a few of our favourites are here:

If you’re not already a member of SaleHoo, I suggest you become one. I have been a member of SaleHoo since January ’07, and I have never looked back.
Jamie Hulley, GB

I thought SaleHoo was a scam like any other. It’s just so hard to tell what’s real and what’s not. However, I found out about SaleHoo from my business lecturer and I’ve never looked back! I recommend SaleHoo because they are customer oriented and because SaleHoo suppliers are legit! They have everything you need to start an online business at your fingertips. Don’t let this opportunity pass you by.
Shanda Anita Skerritt, VI

What a Great Site, Excellent Value too! As I am new to internet buying and selling I found your site to be very informative and easy to use and navigate. It is full of bonus products to download for subscribers and I am now looking forward to working from home and generating an extra income for our household.
John Wasylenko, GB

SaleHoo is the online wholesale directory you can trust. Sign up today and start sourcing wholesale products safely for profitable retail online.